Last updated: 11 October 2026
Atlas Lift attaches great importance to the protection of your personal data. This page explains what data we collect on the website www.atlas-lift.com, why, how long we keep it and how to exercise your rights.
It complies with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), the French Data Protection Act (loi Informatique et Libertés) of 6 January 1978 and the recommendations of the CNIL, the French data protection authority.
Our website is intended for professionals. The data we process is therefore mainly business contact information.
1. Data controller
The data controller is ATLAS LIFT, a French simplified joint-stock company (SAS) with a share capital of €1,195,000, registered with the Saintes Trade and Companies Register under number 444 701 320, whose registered office is at L’Ormeau de Pied, 17100 Saintes, France, represented by its President.
- Email: commercial@atlas-lift.com
- Telephone: +33 (0)5 46 92 48 00
Atlas Lift has not appointed a data protection officer.
2. The data we collect
Data you provide to us
- Contact form (“Contact us” page and some product pages): name, company name, email address, telephone number, postcode and message.
- Catalogue request form (“Download catalogue” and “Standard models” pages): first name, last name, email address, telephone number, company and postcode, as well as the page from which you make the request.
- Exchanges by email or telephone: the information you choose to give us.
Fields marked with an asterisk are mandatory: without them, we cannot process your request. Please do not include any sensitive information (about your health, for example) in your message.
Data collected automatically
- Connection data: IP address, date and time, pages visited, browser type. This data is recorded in our hosting provider’s server logs.
- Security data: to block automated submissions (spam), a verification tool analyses your IP address and technical information about your browser.
- Browsing data collected by cookies and measurement tools (see section 8).
We collect this data directly from you.
3. Why we use your data
| Purpose | Legal basis |
|---|---|
| Responding to your requests for information and quotes, and commercial follow-up | Pre-contractual measures taken at your request; Atlas Lift’s legitimate interest in responding to professionals who contact it |
| Giving you access to our catalogue | Pre-contractual measures taken at your request |
| Sending you information about our products and services relating to your professional activity (prospecting) | Legitimate interest. You can object at any time, free of charge |
| Measuring website traffic | Your consent |
| Measuring the effectiveness of our Google Ads advertisements | Your consent |
| Protecting the website and forms against spam and abuse | Legitimate interest (website security) |
| Complying with our legal obligations (accounting, requests from the authorities) | Legal obligation |
If you send us a job application, it is received at commercial@atlas-lift.com and then forwarded to the person in charge of recruitment. It is used solely to assess your profile (legal basis: pre-contractual measures taken at your request).
We do not take any automated decisions concerning you. Your data is neither sold nor rented.
4. Who receives your data?
Your data is only accessible to the people who need it: our sales, technical (design office) and after-sales departments. It is recorded in our management software, which handles the follow-up of customers and prospects.
It is also processed by service providers (processors) who act on our instructions and are bound by confidentiality:
- OVH SAS (France): hosting of the website and of the messages received through the forms;
- Google (Google Ireland Limited and Google LLC): Google Tag Manager, Google Analytics and Google Ads (see section 8);
- Cloudflare, Inc.: “Turnstile” anti-spam verification on the forms;
- lemlist (France): commercial prospecting tool (see section 8);
- Vimeo (Vimeo.com, Inc.): playback of the videos shown on some product pages;
- Microsoft (Microsoft Ireland Operations Limited): company email system (Microsoft 365), which receives the requests sent through the forms;
- service providers responsible for the technical maintenance of the website, only for their work on the website.
Finally, we may disclose your data to the authorities where required by law.
5. Transfers outside the European Union
The website and the messages from the forms are hosted in the European Union, by OVH.
Some service providers (Google, Cloudflare, Microsoft, Vimeo) are established in the United States or may access data from there. These transfers are governed by the European Commission’s adequacy decision of 10 July 2023 (EU–US “Data Privacy Framework”), to which these companies adhere, or failing that by the European Commission’s standard contractual clauses.
6. How long we keep your data
| Data | Retention period |
|---|---|
| Requests and contacts not followed up (prospects) | 3 years after your last contact |
| Customers | For the duration of the business relationship, then for the legal periods (for example 10 years for accounting documents) |
| Unsuccessful job applications | No more than 2 years after the last contact |
| Server logs | No more than 12 months |
| Traffic statistics | No more than 14 months |
| Cookies and trackers | No more than 13 months |
| Your choice regarding cookies (acceptance or refusal) | 6 months, after which we ask you again |
At the end of these periods, the data is deleted or anonymised.
7. Your rights
You have the following rights:
- access: to know what data we hold about you and obtain a copy of it;
- rectification: to have inaccurate or incomplete data corrected;
- erasure: to have your data deleted;
- restriction: to have the use of your data temporarily suspended;
- objection: to object to the use of your data, in particular for prospecting, at any time;
- portability: to receive the data you have provided to us in a commonly used, machine-readable format;
- withdrawal of consent at any time (cookies), without affecting what was done before;
- instructions after death: to specify what will happen to your data after your death.
How to exercise your rights
- By email: commercial@atlas-lift.com
- By post: Atlas Lift – Données personnelles, L’Ormeau de Pied, 17100 Saintes, France
Please specify your request. If there is reasonable doubt about your identity, we may ask you for proof of identity. We will reply within one month. This period may be extended by two months for a complex request; we will inform you if this is the case.
Complaints
If, after contacting us, you consider that your rights have not been respected, you may lodge a complaint with the CNIL: www.cnil.fr or 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.
8. Cookies and other trackers
A cookie is a small file placed on your device when you visit a website. Other trackers (scripts, pixels) work in the same way.
Compliance work in progress
Our cookie banner allows you to accept or reject cookies with a single click; rejecting is as easy as accepting, and scrolling the page does not count as acceptance. Your choice is kept for 6 months and you can change it at any time using the “Manage cookies” button. We are completing the set-up that will prevent any measurement or advertising tool from being launched before you make your choice; this page will be updated at that time.
In the meantime, the audience measurement, advertising and prospecting tools described below may be launched as soon as you arrive on the website. You can refuse them by blocking or deleting cookies in your browser settings, or by writing to us at commercial@atlas-lift.com.
Tools used
| Category | Tool and purpose | Duration |
|---|---|---|
| Strictly necessary | Storing your response to the cookie banner; Cloudflare Turnstile anti-spam verification on the forms | 6 months for your response |
| Audience measurement | Google Analytics, loaded by Google Tag Manager: pages viewed, length of visit, source (“_ga” cookies) | No more than 13 months |
| Advertising | Google Ads: measurement of the requests received after a click on our advertisements (“_gcl_au” cookie) | No more than 13 months |
| Prospecting | lemlist: identification of the companies visiting the website, to better meet their needs | No more than 13 months |
| Videos | Vimeo: playback of the videos on some product pages, set up without advertising tracking; Vimeo receives your IP address | Duration set by Vimeo |
The links to LinkedIn and YouTube and the sharing buttons are simple links: no data is sent to these networks unless you click on them.
9. Security
We take appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), access restricted to authorised persons, regular backups, spam filtering. Our service providers undertake to ensure an equivalent level of security.
10. Changes to this policy
We may amend this policy, in particular if the website or the regulations change. The date of the last update appears at the top of this page. In the event of a significant change, we will inform you on the website.
